Six Sigma Approach and Examples from Healthcare Organizations
Six Sigma Approach and Examples from Healthcare Organizations
Tarih
2017-01-01
Yazarlar
Deniz, Serkan
Çimen, Mesut
Süreli Yayın başlığı
Süreli Yayın ISSN
Cilt Başlığı
Yayınevi
Acıbadem Mehmet Ali Aydınlar Üniversitesi
Dergi Adı
Özet
ABSTRACT
The need for scientific studies focusing on obtaining efficiency in healthcare services, using resources accurately,
increasing patient satisfaction, and preventing waste and instability has been increasing due to the financial
crises in the sector and the changes in patient expectations. One of the instruments that can be used in the
healthcare sector to solve these problems is Six Sigma approach. In this study, the definition and the importance
of Six Sigma approach, methodologies used in Six Sigma, Six Sigma roles and responsibilities, and examples
related to Six Sigma implementations in healthcare organizations are discussed.