Browsing by Author "Bektas, Gulfer"

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Applications of lean in human resources management in healthcare
(PAKISTAN MEDICAL ASSOC, 2022-01-01) Bektas, Gulfer; Kiper, Fikri
Recent challenges brought by the coronavirus disease-2019 pandemic have underscored the importance of coping with pressures on the workforce in healthcare around the world and have emphasised the continuing need to improve quality and operation efficiency of healthcare services even in such dire circumstances. Over the years, lean thinking has gained recognition in the healthcare industry, where lean has been associated with benefits, such as improved healthcare delivery quality, reduced costs and increased effectiveness of the healthcare delivery processes. Lean thinking has also been analysed in human resources with benefits, such as increased job satisfaction and perceived job autonomy. The current narrative review was planned to analyse and discuss the application and implementation of lean strategies with a particular focus on human resource management in healthcare. The review is complemented by a case study in a private healthcare group in Turkey, aiming to demonstrate in practice the effect of lean strategies on the satisfaction of patients and relatives, the job satisfaction of the employees, and the level of turnover rates within healthcare enterprises.
For Strategic Planning of Healthcare Management, The Effect of Mobbing on Motivation of Healthcare Providers
(ELSEVIER SCIENCE BV, 2012-01-01) Antep, Zehra; Bektas, Gulfer; Altin, Ufuk; Irban, Arzu
Mobbing which means oppression and coercion exercised on employees may result in negative consequences both for the organization and its employees. In this study, in order to make a strategic planning of healthcare management, we evaluated the effect of mobbing on motivation of healthcare providers working in state-teaching hospital. We performed questionnaires, composed 3 sections
Importance of Informed Consent in Clinical Practice
(ISTANBUL TRAINING \& RESEARCH HOSPITAL, 2022-01-01) Pakis, Isil; Bektas, Gulfer; Kaya, Berat Akif; Kilic, Cenk Hilmi
Introduction: This study aims to determine the experiences and opinions of physicians on informed consent practices, to research their awareness of their legal responsibilities, and to provide solutions to the problems encountered in practice. Methods: This research is a descriptive field study. One hundred and eighty-four physicians working in a state hospital in Istanbul participated in this study between January 15 and February 15, 2018. The questionnaire form was used as a data collection tool. After the participants were informed about the purpose and method of the research, their consent was obtained, and they were asked to fill in the questionnaire forms. The analysis of the data was performed using the SPSS 18.00 program. The significance level was accepted as p<0.05. Results: One hundred and eighty-four physicians working in a state hospital in Istanbul participated in this study. 69\% (n=127) of the physicians participating in the study were male and 31\% (n=57) were female. 35.3\% (n=65) of the participants were from the 3039 years old age group. 96.7\% (n=178) of the physicians in the study stated that they personally informed their patients before the surgical interventions. 83.7\% (n=154) of the physicians think that the lawsuits filed against the physicians due to medical malpractice affect the health services provided by the physicians to their patients.61.4\% of the participants (n=113) think that they have not received enough education in their medical education processes regarding the rights and obligations of the physicians. Conclusion: Considering the current situation in Turkey, the informed consent process is not yet at the level it should be. Since human rights are in the process of development in the world, informed consent and many more patient rights will gain importance with studies on this subject. Therefore, training, and studies should be increased to inform physicians and patients about informed consent and to make them a behavioral model physicians.
THE EFFECT OF PATERNALIST LEADERSHIP ON ORGANIZATIONAL CITIZENSHIP BEHAVIOR
(MEHMET AKIF ERSOY UNIV, 2021-01-01) Nal, Mustafa; Bektas, Gulfer; Tarim, Mehves
The aim of this study is to examine the impact of paternalist leadership behaviors on organizational citizenship behavior. The sample of the study consists of 535 healthcare professionals working in a private hospital in Istanbul. Correlation Analysis and Simple Linear Regression Analysis were used to examine the relationship between the measured variables. As a result of the research, it was found that paternalist leadership has a positive and moderate effect on organizational citizenship behavior (r = 0.427, p <0.01) and 18.3\% of the changes in organizational citizenship behavior are explained by paternalist leadership. Our study shows that paternalistic leadership has a significant impact on the organizational citizenship behavior of health workers. By exhibiting paternalistic leadership behavior, health administrators can enable health workers to display more organizational citizenship behavior.
The International Patient's Portfolio and Marketing of Turkish Health Tourism
(ELSEVIER SCIENCE BV, 2012-01-01) Altin, Ufuk; Bektas, Gulfer; Antep, Zehra; Irban, Arzu
Health tourism is the name given to the travel of individuals from their residences to other places with the purpose of receiving treatment. Turkey has great potential for medical tourism with its geographical location, climate, thermal resources, natural beauties and qualified medical personnel. Health tourism has developed so rapidly during the last 20 years. In this research, a subgroup of health tourism practices done by the patients undergoing surgery in Turkey is discussed. Within this scope, the economic dimensions and marketing of medical tourism, the place of Turkey in the world market, the advantages and disadvantages of the country and the areas that need improvement